Shipping Policy
Shipping Information
At LaVirella, we proudly ship worldwide through our trusted fulfillment partners.
Processing Time
Orders are typically processed within 1–3 business days after payment confirmation.
During peak seasons, promotions, and holidays, processing times may be slightly longer.
Shipping Time
Estimated delivery times:
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United States: 7–15 business days
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Canada: 8–18 business days
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United Kingdom: 7–15 business days
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Australia & New Zealand: 8–18 business days
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Europe: 8–20 business days
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Rest of World: 10–25 business days
Delivery times are estimates and may vary due to customs processing, local carriers, weather conditions, or other factors beyond our control.
Tracking Your Order
Once your order ships, you will receive a shipping confirmation email containing tracking information.
Please allow up to 5 business days for tracking updates to appear.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout.
LaVirella is not responsible for delays, lost packages, or additional fees resulting from incorrect shipping information.
Customs & Duties
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.
These charges are the responsibility of the customer and are not included in the product price or shipping cost.
Lost or Delayed Packages
If your order has not arrived within 30 business days of shipment, please contact our support team for assistance.
We will work with our shipping partners to investigate and resolve the issue as quickly as possible.