Shipping Policy

Shipping Information

At LaVirella, we proudly ship worldwide through our trusted fulfillment partners.

Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

During peak seasons, promotions, and holidays, processing times may be slightly longer.

Shipping Time

Estimated delivery times:

  • United States: 7–15 business days

  • Canada: 8–18 business days

  • United Kingdom: 7–15 business days

  • Australia & New Zealand: 8–18 business days

  • Europe: 8–20 business days

  • Rest of World: 10–25 business days

Delivery times are estimates and may vary due to customs processing, local carriers, weather conditions, or other factors beyond our control.

Tracking Your Order

Once your order ships, you will receive a shipping confirmation email containing tracking information.

Please allow up to 5 business days for tracking updates to appear.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout.

LaVirella is not responsible for delays, lost packages, or additional fees resulting from incorrect shipping information.

Customs & Duties

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.

These charges are the responsibility of the customer and are not included in the product price or shipping cost.

Lost or Delayed Packages

If your order has not arrived within 30 business days of shipment, please contact our support team for assistance.

We will work with our shipping partners to investigate and resolve the issue as quickly as possible.