Returns & Refunds Policy
Returns
Your satisfaction is important to us.
If you are not completely satisfied with your purchase, you may request a return within 14 days of receiving your order.
To be eligible for a return:
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Item must be unused, unworn, and unwashed
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Original tags must be attached
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Item must be returned in original packaging
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Proof of purchase is required
Non-Returnable Items
For hygiene and safety reasons, the following items cannot be returned:
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Bodysuits
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Lingerie
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Swimwear
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Earrings and pierced jewelry
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Beauty products
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Final sale items
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Gift cards
Return Approval
Please contact our support team before returning any item.
Returns sent without prior approval may not be accepted.
Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect.
Refunds
Once your return is received and inspected, we will notify you of the approval status.
Approved refunds will be issued to the original payment method within 5–10 business days.
Shipping charges are non-refundable.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery and include clear photos of the issue.
Upon verification, we will offer one of the following:
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Full refund
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Replacement item
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Store credit
Order Cancellations
Orders may be cancelled within 12 hours of purchase.
After processing begins, orders can no longer be cancelled.
Late or Missing Refunds
If you have not received your refund after the stated processing period, please contact your bank or payment provider first.
If further assistance is needed, contact our customer support team.
Contact Us
For all return and refund inquiries, please contact:
Our team will respond within 1–2 business days.